Privacy Policy
Last Updated: 2026
This Privacy Policy describes how Boundless Excavation & Contracting ("we," "us," or "our"), based in Birchwood, Tennessee, collects, uses, and protects your information when you visit our website at https://go.boundlessexcavation.com/ or interact with our services.
1. What Information Is Collected
We collect information that you voluntarily provide when you:
Request a quote or estimate
Contact us by phone, text, or email
Submit property or project information
Fill out a contact form or service inquiry
Request information about our excavation, land clearing, septic, or site work services
This information may include:
Name
Phone number
Email address
Property address or location
Service or project details
Other information you voluntarily provide regarding your project
We may also collect limited technical information such as browser type, device information, IP address, and website interaction data through standard website hosting, analytics, and tracking tools.
2. How Data Is Used
The information we collect is used to:
Respond to inquiries and quote requests
Schedule estimates and appointments
Communicate regarding projects and services
Provide project updates and service-related information
Coordinate land clearing, mulching, new septic installation, site work, demolition, site preparation, grading, footers, concrete work, underground utilities, and related services
Follow up regarding services you have requested
Improve customer service and business operations
Improve website functionality and user experience
We do not use your information for unrelated third-party marketing purposes.
3. SMS Opt-In Details
By providing your phone number and opting in through our forms or communication channels, you consent to receive SMS communications from Boundless Excavation & Contracting regarding:
Estimate and quote follow-ups
Appointment scheduling and reminders
Project updates
Customer support
Service-related communications
Message frequency may vary depending on your interaction with our services.
Consent to receive SMS communications is not a condition of purchase.
IMPORTANT: SMS opt-in consent and phone numbers collected for SMS purposes are not shared, sold, rented, or disclosed to third parties or affiliates for their marketing purposes.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website functionality and analyze website traffic.
These technologies may collect information such as:
Browser type
Device information
IP address
Website usage statistics
Session activity
You may disable cookies through your browser settings at any time. Disabling cookies may affect certain website functionality.
5. Data Security Practices
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although no method of electronic transmission or storage is completely secure, we take reasonable steps to protect the information entrusted to us.
6. User Rights
You have the right to:
Request access to your personal information
Request corrections or updates to your information
Request deletion of your information where legally permitted
Unsubscribe from SMS communications at any time by replying STOP
Request assistance regarding your personal information
Contact us with questions regarding how your information is used
7. No Sharing Policy
We do not sell, rent, trade, or share your personal information or SMS opt-in consent with third parties or affiliates for their marketing purposes.
Your SMS consent and phone number will not be transferred to third parties for their own marketing or promotional purposes.
Information may only be shared with trusted service providers when reasonably necessary to operate our business, provide requested services, manage communications, or maintain our website and systems.
8. Third-Party Services
We may use trusted third-party providers for services such as website hosting, CRM management, analytics, scheduling, SMS communications, email communications, and other business operations.
These providers may process information only as necessary to perform services on our behalf and are not authorized to use your information for unrelated marketing purposes.
9. Data Retention
We retain contact information and project details for as long as reasonably necessary to:
Provide requested services
Maintain our business relationship with customers and prospects
Maintain reasonable business records
Meet legal, regulatory, accounting, or security requirements
You may contact us to request deletion or modification of your personal information where legally permitted.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.
If we become aware that we have inadvertently collected personal information from someone under 18, we will take reasonable steps to remove the information from our records.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated "Last Updated" date.
We encourage you to periodically review this Privacy Policy for any changes.
12. Contact Us
If you have questions regarding this Privacy Policy, your personal information, or our communications practices, please contact us:
Boundless Excavation & Contracting
12832 Bettis Rd.
Birchwood, TN 37308
Phone / Text: (423) 242-5988